Legal
Last updated: May 16, 2026
SHAPE ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request a consultation, or engage us for design and construction services, and how we use and protect that information.
We collect information you provide directly, such as your name, email, phone number, project address, property details, design preferences, and budget, when you submit a contact form, book a consultation, or work with us on a project. We also automatically collect limited technical information when you visit our site, including IP address, browser type, device, referring page, and pages visited, via cookies and similar technologies.
We use your information to respond to inquiries, schedule consultations, prepare proposals and designs, coordinate permitting and construction, communicate project status, process payments under signed agreements, improve our website and services, and send occasional updates about SHAPE (which you can unsubscribe from at any time).
We do not sell your personal information. We share information only with: (a) subcontractors, engineers, suppliers, and permit expediters who need it to deliver your project; (b) service providers that help us run our business (e.g., email, scheduling, analytics, payment processing); and (c) governmental authorities when required for permits, inspections, or by law.
We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings. Doing so may limit some site functionality.
We retain project files, drawings, and related communications for as long as needed to provide services, support warranty obligations, and meet legal, accounting, and licensing requirements (typically a minimum of 10 years for construction records under California law).
We use industry-standard administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, so we cannot guarantee absolute security of information transmitted to or stored by us.
California residents have rights under the CCPA/CPRA to request access to, correction of, or deletion of personal information we hold about them, and to opt out of certain sharing. To make a request, contact us by mail at SHAPE, 809 Cuesta Dr, Suite B, Mountain View, CA 94040. We will verify your identity before fulfilling the request and respond within the timeframes required by law.
Our services are intended for adults. We do not knowingly collect information from children under 13.
Our site may link to third-party sites (such as our scheduling provider). We are not responsible for the privacy practices of those sites.
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last updated" date.
Questions or requests about this Privacy Policy can be sent by mail to SHAPE, 809 Cuesta Dr, Suite B, Mountain View, CA 94040.
